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Terms & Conditions
Terms and Conditions of Service
These Terms and Conditions govern the provision of advertising management services by Tastr (the “Consultant”) to the subscribing client (the “Client”). By purchasing services, the Client agrees to be bound by these Terms.
1. Services
Tastr provides Google Search advertising campaign setup, optimization, and reporting services as outlined on the Tastr website and associated onboarding materials. Services are delivered through a standardized system and do not constitute a full-service agency relationship.
2. Fees and Payment
The Client agrees to pay a flat recurring management fee of $750 + GST CAD per month.
- The initial payment is billed on the date of signup.
- Subsequent payments are billed automatically every 30 days on the same calendar day.
- A valid credit card must be provided and maintained on file at all times. A backup card may be required.
- Due to the automated nature of billing, advance notice of charges is not provided.
If a credit card payment fails, the Consultant will attempt to process payment for up to five consecutive days. If payment is not successfully processed within that period, all advertising activity will be paused immediately until payment is received.
Late payments are subject to interest at 2% per month or the maximum rate permitted by law, whichever is lower. In the event of a credit card chargeback, the Client agrees to pay an administrative fee equal to the chargeback amount plus $50 CAD, in addition to any outstanding balances.
3. Third-Party Advertising Costs
The monthly management fee covers campaign management services only.
- Advertising spend is billed directly by Google to the Client.
- Tastr does not invoice, collect, or control third-party advertising costs.
- The Client is solely responsible for all advertising charges incurred through Google Ads.
Tastr is not responsible for changes to third-party platforms, billing practices, auction dynamics, or performance fluctuations.
4. No Guarantee of Results
The Client acknowledges that advertising outcomes are not guaranteed.
- Fees charged are unrelated to performance results.
- Past performance does not guarantee future outcomes.
- Results may vary based on market conditions, competition, budget, website performance, offer quality, and external factors outside the Consultant’s control.
5. Cancellation and Termination
All monthly fees paid are non-refundable.
The Client may cancel services with 48 hours’ written notice by emailing [email protected], including the organization name and billing email for confirmation. There are no refunds are issued for partial months.
6. Confidentiality
Each party agrees to keep confidential any non-public information received from the other party and to use such information solely for the purpose of fulfilling obligations under this agreement.
Confidential information may be disclosed to employees, contractors, or service providers who require access to perform services and who are bound by confidentiality obligations.
7. Client Responsibilities
The Client agrees to:
- Provide accurate and complete onboarding information
- Maintain required account access and administrative permissions
- Ensure compliance with all applicable laws, advertising policies, and platform terms
- Respond promptly to access or clarification requests
Delays caused by missing access, incomplete information, or unresponsiveness do not pause billing obligations.
8. Default
The Client shall be considered in default if any of the following occur:
a. Failure to pay fees when due
b. Removal, restriction, or alteration of required account access or credentials
c. Suspension or cessation of the Client’s business
d. Unauthorized reuse or replication of advertising assets created by Tastr
e. Retention of another provider for the same or substantially similar services during an active term
Upon default, Tastr may terminate services immediately. All outstanding fees become immediately due and payable.
9. Indemnification
The Client agrees to defend, indemnify, and hold harmless Tastr, its officers, employees, contractors, and affiliates from any claims, losses, liabilities, damages, costs, or legal fees arising from:
- The Client’s products or services
- Advertising content supplied by the Client
- False, misleading, or unsupported claims
- Intellectual property infringement
- Injury to persons or property related to the Client’s business
10. Limitation of Liability
To the maximum extent permitted by law, Tastr shall not be liable for indirect, incidental, special, or consequential damages.
Total liability under this agreement shall not exceed the total management fees paid by the Client in the three months preceding the claim.
11. Governing Law
This agreement is governed by the laws of the Province of Alberta and the federal laws of Canada applicable therein. The parties submit to the exclusive jurisdiction of the courts of Alberta.